Andrew Watson

02 – Customer Service Is Rewarded

Posted on22. Jan, 2008 by Andrew Watson.

I wrote an article at the start of this month, that I felt needed it’s own category, about the merits of first rate customer service. Well even though I have spent a small fortune with 02 over 14 years of being a customer; it is an amount worth spending for the pleasure I get from [...]

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02 Mobile – First Rate Customer Service

Posted on01. Jan, 2008 by Andrew Watson.

When you read articles on the web you often see people complaining about bad customer service rather than praising good customer service. Is that the British way? Well it may be. However I have come across customer service that is so good, I felt it deserved noting. I don’t owe 02 anything, and am not being paid to [...]

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