Archive for 'Personal'
02 – Customer Service Is Rewarded
Posted on22. Jan, 2008 by Andrew Watson.
I wrote an article at the start of this month, that I felt needed it’s own category, about the merits of first rate customer service. Well even though I have spent a small fortune with 02 over 14 years of being a customer; it is an amount worth spending for the pleasure I get from [...]
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TNT Outsourced Services updated on TNT website
Posted on16. Jan, 2008 by Andrew Watson.
TNT have recently updated the TNT.co.uk web site to show their range of Outsourced Services. There are three core areas: Inbound Services Onsite Services Outbound Services With the full range of services extending to include Archive Services Archive Storage Box File Management Laser Printing Computer Tape Storage
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02 Mobile – First Rate Customer Service
Posted on01. Jan, 2008 by Andrew Watson.
When you read articles on the web you often see people complaining about bad customer service rather than praising good customer service. Is that the British way? Well it may be. However I have come across customer service that is so good, I felt it deserved noting. I don’t owe 02 anything, and am not being paid to [...]
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TNT Outsourcing Services
Posted on30. Sep, 2007 by Andrew Watson.
It is interesting to see how businesses develop and more into different horizontal / vertical markets. Most of us know that TNT is a logistics company delivering letters and parcels around the UK. How many of is realised the scale of their other businesses. I’ll list some of the businesses that I have come across so far… Audio Visual [...]
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Charity Skydive
Posted on09. Jun, 2007 by Andrew Watson.
Firstly – thank you to everyone who sponsored my charity skydive. As a national charity for autism education, Treehouse is a very worthy cause – and are using raised funds to develop the school to take 80 pupils. So now back to the skydive – if you haven’t done one – you should – truely [...]
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Charity or Just Crazy – Kilimanjaro
Posted on02. Mar, 2007 by Andrew Watson.
After considering climbing Kilimanjaro for a good 10 years… I finally made the booking and climbed the little peak in February 2008 !!! Those of you who are interested… here’s some more pictures of Kilimanjaro.
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Favourite New Albums
Posted on30. Jan, 2007 by Andrew Watson.
OK… here we go – an insight into my personality… this could almost become an online diary… In line with my new years resolution to make this blog more about me !! In fact tonight I was once again reminded on about one of those things that I think is most important in life – [...]
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Sustained Magazine
Posted on26. Jan, 2007 by Andrew Watson.
Came across this tonight… so quickly copied their about us section… Sustained is a FREE! national magazine that aims to inspire the people of Great Britain to make small and simple changes within their lives that make a big difference collectively. With a distribution of 10,000 magazines across the UK in Organic Vegatable [...]
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On YouTube
Posted on08. Sep, 2006 by Andrew Watson.
Friday Fun… Yes I have followed the masses and set up a YouTube page. So those looking for a little Friday distraction / entertainment should head over to YouTube – there are plenty of chuckles to be found including my recent attempt at skydiving (http://uk.youtube.com/creativecog) !!! Not quite sure what else will appear on my channel, [...]
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Online Gaming KPI’s
Posted on11. Aug, 2006 by Andrew Watson.
Whilst looking into the Partygaming aquisition of Gamebookers earlier this month, I notice on the Partygaming site that 6 of the world’s leading online gaming companies gathered in Gibraltar to agree a common approach to the reporting of Key Performance Indicators (KPIs). Quick summary of a KPI – they are financial and non-financial metrics used [...]


