Andrew Watson

02 – Customer Service Is Rewarded

Posted on22. Jan, 2008 by Andrew Watson.

I wrote an article at the start of this month, that I felt needed it’s own category, about the merits of first rate customer service. Well even though I have spent a small fortune with 02 over 14 years of being a customer; it is an amount worth spending for the pleasure I get from [...]

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TNT Outsourced Services updated on TNT website

Posted on16. Jan, 2008 by Andrew Watson.

TNT have recently updated the TNT.co.uk web site to show their range of Outsourced Services. There are three core areas:

Inbound Services
Onsite Services
Outbound Services

With the full range of services extending to include

Archive Services
Archive Storage
Box File Management
Laser Printing
Computer Tape Storage

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Kristina the Mountain Goat

Posted on11. Jan, 2008 by Andrew Watson.

This is a little friday fun for a colleague at work.
To try and get a further understanding of search engine optimisation, she asked if it was possible to optimise a page to appear highly in the search engines for any phrase?
So what phrase did she want me to try… Kristina the Mountain Goat… apparently due [...]

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02 Mobile – First Rate Customer Service

Posted on01. Jan, 2008 by Andrew Watson.

When you read articles on the web you often see people complaining about bad customer service rather than praising good customer service. Is that the British way? Well it may be. However I have come across customer service that is so good, I felt it deserved noting.
I don’t owe 02 anything, and am not being paid to premote [...]

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